Return Policy

Our Commitment to Quality

Eligibility
Returns are accepted within 30 days for:
✅ Defective or damaged items
✅ Incorrect orders
✅ Significant quality issues

❌ Exclusions:

• Change of mind or size adjustments

• Minor color variations from screen displays

• Custom or personalized items (unless defective)

Process

• Initiate Return: Contact support with order number and reason.

• Prepaid Labels: UK customers receive a prepaid return label via email.

• Refunds/Exchanges: Processed within 5–7 days of receiving returned items.