Return Policy
Our Commitment to Quality
Eligibility
Returns are accepted within 30 days for:
✅ Defective or damaged items
✅ Incorrect orders
✅ Significant quality issues
❌ Exclusions:
- 
Change of mind or size adjustments 
- 
Minor color variations from screen displays 
- 
Custom or personalized items (unless defective) 
Process
- 
Initiate Return: Contact support with order number and reason. 
- 
Prepaid Labels: UK customers receive a prepaid return label via email. 
- 
Refunds/Exchanges: Processed within 5–7 days of receiving returned items. 


