FAQs
SHOPPING
Can I cancel or modify my order?
Changes are only possible within 2 hours of placing your order. Contact support immediately for adjustments.
How can I get assistance if I need it?
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Can I add personalization to designs?
Most designs are fixed, but bulk orders (10+ items) may qualify for custom adjustments. Contact us for details.
Do I need an account to shop?
No, but account holders receive order tracking and exclusive updates.
How do I update my account details?
Log in > Account Settings > Edit Profile. Ensure addresses are updatedbeforeplacing new orders.
Why are colors different from my screen?
Screen variations are common due to device settings. Returns for minor color discrepancies are not accepted.
Are fabrics ethically sourced?
Yes. All materials meet OEKO-TEX® standards, and production partners adhere to strict sustainability protocols.
PAYMENT
What payment methods do you accept?
Visa, Mastercard, Amex, PayPal, Apple/Google Pay, Shop Pay.
Is payment data safe?
Yes; encrypted via PCI-compliant processors.
Do prices include VAT?
UK/EU: Yes; international orders may incur customs fees.
RETURNS & SHIPPING
Can I return a defective item?
Yes; full refund/replacement within 7 days.
How do I initiate a return?
Email ukpatriotsuk@gmail.com with order number and reason.
How long does UK shipping take?
2–5 business days.
How long does Europe shipping take?
5–10 business days.
How long does North America shipping take?
7–14 business days.
What if my package is lost?
Report to support if undelivered after 14 days.
How can I get assistance if I need it?
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